Are you embarking on a milestone birthday and planning to indulge in a piece of jewelry for yourself? Perhaps your anniversary is approaching, and you are looking for that perfect piece to commemorate all those years spent with your partner. Or maybe you are looking to take the big step and propose. No matter the reason to buy jewelry, every scenario requires careful consideration and extensive research. Is the stone’s strength appropriate for everyday wear or will it be reserved for special occasions? Where was the stone sourced? Is it 14k gold or 18k? What is the difference? It can take months to research the quality, craftmanship, and longevity of a piece of fine jewelry, and not to mention the questions that may arise along the way. At Hamilton, we call this “The Buyer’s Journey,” and we are here to be your guide. 

Like any other investment purchase that requires a team of professional assistance Hamilton takes immeasurable pride in the support and education given to customers through every step. From becoming aware of the perfect piece, considering the purchase, doing the research, deciding to buy, and finally making the purchase, our team of experienced and knowledgeable professionals will be there. Let us step you through the ways Hamilton supports customers. From The Hint Program to cleaning services to customized pieces, we are the best of the best in both style and customer service. 

Get the Hint?

The first step of purchasing jewelry is the awareness stage. This is the stage where the customer knows there is a day on the calendar that is approaching. One that requires a celebration or a token of their love and thoughtfulness.  

To aid customers through this stage, Hamilton offers a clever service called The Hint Program. This program is an entirely new level of gift-giving support. The Hint Program allows customers to browse Hamilton’s vast collection of jewelry and timepieces to build a wish list. These selections are then saved in a database which can be accessed at any Hamilton location. But here comes the best part. Hamilton then sends an email to the gift-giver with a notification stating a wish list has been created for a particular date and celebration. Hamilton then acts as a shopping assistant for the buyer. This is not your run-of-the-mill gift registry. This is gift-giving at its best. No more gift buying uncertainty and no more returning unwanted jewelry that may not be your style.  

White Gold Diamond Line Bracelet

You may not need the Hint Program with this classic white gold diamond tennis bracelet. A Hamilton favorite, bring this one home for a loved one and see the Hamilton difference.  

Jade Trau Kismet Yellow Gold Eternity Hoops

Hamilton carries a multitude of fabulous and carefully crafted designs by renowned jewelry designers. These Jade Trau eternity hoops are perfect for everyday wear while kicking your look up a notch. 

Customization

Another facet of the awareness stage takes jewelry buyers in an exciting and truly personalized direction. Hamilton offers jewelry customization services that allow customers to work with our master jewelers to design a piece of jewelry for their loved one. From the design phase where a master jeweler draws the piece you would like to create, to creating a wax model of your piece, and ultimately seeing your design come to fruition, this is a master class in customer support and style.   

Yellow Gold Signet Ring

If customization is not in the cards for you at the moment, there are ways Hamilton can still customize a piece of jewelry, like with this yellow gold men’s signet ring. Personalize this piece with Hamilton’s engraving services for the perfect personalized piece of jewelry. 

Sterling Silver Locket

Lockets and charm bracelets are always a classic way to personalize a piece of jewelry, and Hamilton boasts plenty of these beauties. Perfect for the sentimental type this Hamilton locket will be passed down from generation to generation.  

Consideration and Education

After becoming aware of the perfect piece of jewelry, the next step is the consideration phase. This phase is all about taking the time to educate yourself on the details of the piece, from its quality and makeup to its price. At Hamilton Jewelers, we understand the importance of this phase and offer our customers a variety of services to help them make an informed decision. 

Highly Trained and Accredited Team

First and foremost, our knowledgeable sales associates are always on hand to answer any questions and provide expert guidance. We make it our business to employ highly trained managers who are Accredited Jewelry Professionals from the Gemological Institute of America (GIA), Graduate Diamond and Diamond Grading Specialists, Graduate Gemologists, and Colored Stone Specialists. Not to mention our staff of Master Jewelers, and GIA Counter Sketchers.  

Our department dedicated to watches is run by highly trained individuals from the top Swiss watchmakers.  

*A little fun fact: Hamilton is an Authorized Service Center for some of the world’s finest brands like Rolex, Cartier, Breitling, and Patek Philippe. 

We believe that every customer deserves personalized attention, and we take the time to get to know our customers and their unique preferences. Stop in to one of Hamilton’s many locations, call us at 1-800-5-HAMILTON, or email us with any questions that may arise, and we will be sure to help you.  

Patek Philippe Rose Gold Nautilus

Hamilton has been an authorized dealer of Patek Philippe watches since 1938, and for good reason. Patek Philippe is the oldest family-owned watch manufacturer in Geneva and the designs are impeccable. Keep time in style with any of their designs. 

Breitling Premier Chronograph Watch

The Breitling Premier Chronograph watch comes in many dial colors as well as strap styles, allowing this classic timepiece to be personalized to the wearer.  

Educational Resources

In addition to our expert guidance, we also offer a variety of educational resources on our website. From guides on the 4 C's of diamonds to information on the history of luxury watches, our website is a treasure trove of information for those considering a purchase. Hamilton also has a blog full of gift guides and deep dives into everything from the mechanics of quartz watches to how to choose the right wedding band. 

Platinum Three Stone Engagement Ring

Taking that next step in your relationship? Hamilton has an array of beautiful engagement ring settings like this platinum three stone engagement ring fitted for a stunning emerald cut diamond.

18k Yellow Gold Wedding Band

Along with an extensive engagement ring selection Hamilton boasts a beautiful wedding band selection as well like this classic 18k yellow gold comfort fit wedding band. 

From the Purchase and Beyond

Congratulations on taking the big step in your jewelry buying journey! You have purchased the coveted piece, but the journey does not stop there. At Hamilton Jewelers we understand that making the decision to purchase jewelry is just the beginning of a lifelong relationship. That is why we provide top post-purchase services that help keep your jewelry looking and feeling its best. 

Appraisals

One of the most important services we offer is appraisals. We know that your jewelry is an investment, and it is important to have an accurate valuation for insurance purposes. Our experienced and certified gemologists will provide a detailed report that includes all the necessary information for your peace of mind. 

Repairs

We also offer repair and cleaning services to help keep your jewelry in tip-top condition. Our skilled craftsmen can fix any issue, from a broken chain to resetting a loose stone. We even offer repair tracking, so you never have to worry about where your piece is in our facility. And with our state-of-the-art cleaning methods, your jewelry will shine like new. Plus, we offer regular maintenance checks to catch any issues before they become bigger problems. 

The Hamilton Promise

At Hamilton Jewelers, we understand that your jewelry is more than just a purchase – it is a precious item that holds sentimental value. That is why we are committed to providing exceptional services from pre-purchase to post-purchase to ensure that your investment is protected for years to come. 

---

Come and buy a piece of jewelry with Hamilton today!

---