Hamilton bench jeweler working at the workshop bench

Services

Hamilton At Your Service

Founded in 1912, Hamilton has offered clients the finest quality, value and design for over a century. Our services are how we keep what you own as beautiful as the day you chose it.

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Watch Repair Form

What We Offer

Services at Every Hamilton Location


Jewelry Repairs & Services

Hamilton’s bench jewelers work on site in Princeton, so sizing, retipping, clasp replacement, restringing and resetting are handled in house.

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Watch Service & Repair

An authorized service center for the finest Swiss watch brands, with factory-trained watchmakers and genuine parts.

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Appraisal Services

Comprehensive appraisals by GIA-graduate gemologists who are members of the American Gem Society and the National Association of Jewelry Appraisers, for insurance, estate and resale purposes.

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Custom Design & Restyling

Hamilton has been synonymous with inventive, expertly crafted custom jewelry for more than a century.

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Jeweler setting an emerald-cut diamond in a ring

№ 01 — Repairs & Care

Jewelry Repairs & Services

Hamilton’s bench jewelers work on site in Princeton, so sizing, retipping, clasp replacement, restringing and resetting are handled in house. Every repair begins with a complimentary assessment and an estimated completion date at drop-off.

Bring any piece to any Hamilton location, whether or not it was purchased from us.

Repairs & Services
A Hamilton watchmaker servicing a watch at the bench

№ 02 — Authorized Service Center

Watch Service & Repair

An authorized service center for the finest Swiss watch brands, with factory-trained watchmakers and genuine parts. We service many of the brands we carry and select brands we do not.

Drop off in store, or download the watch repair form to ship your timepiece to us, track the repair and pay online.

Watch Service
Multicolor sapphire and gemstone riviera necklace in yellow gold laid on a sketch with loose colored stones

№ 03 — Insurance, Estate & Resale

Appraisal Services

Comprehensive appraisals by GIA-graduate gemologists who are members of the American Gem Society and the National Association of Jewelry Appraisers, for insurance, estate and resale purposes.

Appraisals are prepared by appointment and documented to the standards insurers expect.

Appraisals
A private consultation area at Hamilton Jewelers Palm Beach on Worth Avenue

№ 04 — Sell or Trade

Jewelry & Watch Buying

Hamilton purchases fine jewelry, diamonds, gemstones and luxury timepieces, and accepts trades toward a new piece. Every offer is prepared by a Hamilton gemologist or watch specialist, with no obligation.

Book a private, confidential consultation at any location.

Jewelry Buying
A Hamilton designer sketching a custom jewelry piece

№ 05 — Make It Personal

Engraving & Personalization

Hand and machine engraving on select jewelry, watches and giftware: initials, dates, a signature or a line of handwriting. Ask in store or at the time of purchase for availability, lead time and pricing.

Engraving
Designer reviewing a necklace sketch with a loose emerald

№ 06 — The Design Studio

Custom Design & Restyling

Hamilton has been synonymous with inventive, expertly crafted custom jewelry for more than a century. Our designers will draw something new, rework an heirloom, or reset your stones in a fresh design, with a rendering to approve before a bench jeweler begins.

Custom Design

How It Works

From Drop-Off to Done


1. Bring It In

Visit any Hamilton location, or ship a timepiece to us with the watch repair form. No appointment needed for an assessment.

2. Complimentary Assessment

A gemologist or watchmaker examines the piece and explains what it needs.

3. Estimate & Timeline

You approve a written estimate and completion date before any work begins.

4. Collect or Ship

Pick up in store or have it insured and shipped back to you.

Also at Hamilton

More Ways We Can Help


Preferred Financing

Take home the piece you love today with the Hamilton Jewelers credit card.

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The Hint Program

Register your wish list and let us drop the hint for you.

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Complimentary Gift Wrapping

Every purchase is presented in signature Hamilton packaging, with shipping on us over $250.

Shipping Policy

Princeton & Palm Beach

Bring your piece to any Hamilton location for a complimentary assessment.

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