Frequently Asked Questions
Visiting Hamilton Jewelers Palm Beach Gardens
Where is Hamilton Jewelers in The Gardens Mall?
We are inside The Gardens Mall at 3101 P.G.A. Boulevard, Palm Beach Gardens, just off I-95 and the Florida Turnpike. Ask at any mall directory for Hamilton Jewelers or tap Get Directions above.
Is parking free at The Gardens Mall?
Yes. The Gardens Mall has free parking all around the center, including covered parking decks, so you can walk straight in.
What are the Palm Beach Gardens store hours?
Monday through Saturday 11AM – 6PM and Sunday 12PM – 5PM. Mall holiday hours can differ, so call 561-775-3600 to confirm.
Can I schedule a visit in Palm Beach Gardens?
Yes. Use the form on this page and our concierge will confirm within one business day. Walk-ins are always welcome during store hours.
Services in Palm Beach Gardens
What can I shop for at the Palm Beach Gardens store?
Engagement rings and wedding bands, fine jewelry from the world's most prestigious designers, luxury timepieces, and the Hamilton Collections made in our Princeton workshop. Our specialists can also bring in pieces from our Worth Avenue and Princeton stores.
Do you offer jewelry repair in Palm Beach Gardens?
Yes. Bring your piece in for a complimentary assessment. Sizing, retipping, clasp replacement, restringing, and resetting are performed by Hamilton bench jewelers, and we will give you an estimated completion date when you drop it off.
Can my watch be serviced at the Gardens Mall store?
Yes. We service many of the brands we carry and select brands we do not, and our watch team can advise on service intervals and timelines for your timepiece.
Is custom design available in Palm Beach Gardens?
Yes. Start with a consultation at the store and a Hamilton designer will develop a one-of-a-kind piece, rework an heirloom, or adapt a Hamilton Collections design. Engraving is available on select items.
Orders, Shipping & Returns
Can I buy by phone from Palm Beach Gardens?
Yes. Call 561-775-3600 and an associate will help you select and purchase by phone or arrange an online order for pickup in store. Every piece comes in signature Hamilton packaging.
Will the Palm Beach Gardens store ship my purchase?
Yes. Shipping within the United States is complimentary on orders over $250. In-stock items ship within 1–3 business days with tracking; custom and special orders take longer. We do not ship internationally.
What is the return policy at Palm Beach Gardens?
With a receipt or gift enclosure and all original boxes, paperwork, laboratory reports, warranty certificates, and component parts, merchandise may be refunded to the original purchaser within 10 days or exchanged or returned for a one-year store credit within 30 days. Gift receipts receive merchandise credit. Worn, sized, engraved, or altered pieces, special and custom orders, and final-sale items cannot be returned.
How often should I bring jewelry in for a check-up?
At least once a year. Our Palm Beach Gardens team will inspect for loose stones and worn prongs and clean your pieces at no charge. Between visits, store jewelry separately and keep it away from pool chemicals, sunscreen, and perfume.